Privacy Policy

Last updated: January 2026

Double R Tech ("we," "us," or "our") provides a missed-call text-back service on behalf of local business clients. This policy explains what information we collect when that service is used, and how it's handled.

Information we collect

• Phone numbers of customers who call one of our client businesses and receive a text as a result.
• Message content exchanged between a customer and our text-back or AI receptionist service.
• Basic call metadata (such as the time of a missed call), used only to trigger the text-back response.

How we use this information

Information collected is used solely to operate the text-back service: sending the appropriate reply, maintaining conversation context for the AI receptionist tier, and providing the relevant business with a summary of the conversation.

How information is shared

We do not sell or rent phone numbers or message content to third parties. Information is shared only with:

• The specific business a customer contacted, so they can see and follow up on the conversation.
• Service providers that power the underlying technology (such as messaging and AI providers), solely as needed to deliver the service.

Data retention

Conversation records are retained for as long as needed to provide the service and support the business a customer contacted, and are deleted or anonymized when no longer needed for that purpose.

Your choices

You can opt out of receiving further text messages at any time by replying STOP to any message. See our SMS Terms for details.

Contact us

Questions about this policy or your information can be sent to rothrockmerik@gmail.com.